The following Terms and Conditions/Terms of Use are published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and user agreement for access or usage of website. 

Please read the terms carefully before using or accessing any material, information or services through the website. Use and access of this website or any purchase made or services engaged on the website shall signify acceptance of the terms. These Terms and Conditions for all purposes shall constitute an agreement and the USER shall be legally bound by the same.

 

The Terms and Conditions (“TERMS”) of the website iilf.co.in (“WEBSITE”) and instances thereof between, IILF, (the “Firm” or “IILF” and includes its successors, representatives or assigns), and the Users of the Website (“THE USER/s”  or “HE/HIS”) describe the terms on which the Firm offers the User access to the Website:

 

  1. DEFINITIONS

In these Terms and Conditions, for all purposes the words:-

  • “Account” means a User who has entered his credentials and details to register himself on the Website.’
  • “Firm” shall refer to India-International Law Firm (also referred herein as IILF), a partnership firm having its registered office at 47, Nethaji Road, Fraser Town, Bangalore – 560005.
  • “Payment” shall cause to mean payment via any of the authorized payment gateways of the website or any form of transfer of money from the Consumer to the Firm.
  • “Services” shall mean to include any legal services or appointment for consultation offered by the IILF to users who have paid requisite consultation fees.
  • “Service Fee” shall be referred to the Net amount paid by the User and received by IILF after deduction of taxes, commission paid to payment gateway for legal consultation and appointments with any of IILF attorneys through medium of webcam, chat, skype, phone, text or otherwise as decided by IILF. The fee will be based upon case-to-case basis and shall be the sole discretion of IILF to decide the fees.
  • “Terms” shall mean to include the terms stated herein including the refund and cancellation policy.
  • “User” means a person who is accessing the website and shall include persons who have paid for services on the website by creating an Account or paid for appointment with attorneys.
  • “Website” shall mean the domain iilf.co.in including its sub-domains, URLs and links.

 

  1. GENERAL

2.1. The Website is an Internet based portal owned and operated by the IILF.

Use of the Website is offered to the User subject to acceptance of all the terms, conditions and notices contained in the Terms, along with any amendments made by the Firm at its sole discretion and posted on the Website, including by way of imposing any charge for access to or use of a Service.

By (i) using this Website or any facility or service provided via this Website in any way; or

(ii) merely browsing the Website, THE USER agrees that he has read, understood and agrees to be bound by these Terms and the Privacy Policy available on the Website.

2.2. IILF shall not be required to notify THE USER of any changes made to the Terms herein. The revised Terms shall be made available on the Website and it shall be presumed that the User has read the updated Terms. Access or use of the Website is subject to the most current version of the Terms of Use made available on the Website at the time of such use. THE USER is advised to regularly visit the home page iilf.co.in to view the most current Terms. It shall be the responsibility of the User to check the Terms periodically for alterations and changes. The Firm may require THE USER to provide consent to the updated Terms in a specified manner before any further use of the Website and the Services. If no such separate consent is sought, THE USER’s continued use of the Website will constitute acceptance of such changes.

 

  1. SERVICES

3.1. IILF via the Website seeks to facilitate appointment for IILF advocates for the purpose of providing legal services and consultancy through modes such as web-cam, phone and chat, etc to users (THE USER) who have created an account and paid consideration for the consultation.  Apart from the above, this website has been designed only for the purposes of dissemination of basic information on IILF and its research on legal subjects. Careful attention has been given to ensure that the information provided herein is accurate and up-to-date. However, IILF is not responsible for any reliance that a reader places on such information and shall not be liable for any loss or damage caused due to any reliance thereof.

3.2 The links provided on this website are to facilitate access to basic information on IILF. IILF advises against the use of the communication platform provided on this website for exchange of any confidential, business or politically sensitive information. Exchange of any such information shall be solely at the user’s risk.

 

  1. ELIGIBILITY TO USE

4.1. By accessing this website, it is signified that THE USER can enter into a legally binding contract under the Indian Contract Act, 1872. If THE USER does not conform to the prescribed qualifications, THE USER is not permitted to avail of the Services. THE USER represents that THE USER is of legal age to form a binding contract and are not a person barred from receiving Services under the laws as applicable in India.

4.2. IILF reserves the right to refuse access to use the Services offered at the Website to new Users or to terminate access granted to existing Users at any time for any reason or without providing any reasons.

 

 

  1. USER ACCOUNT, PASSWORD, AND SECURITY

5.1. IILF may make some of the Services available to THE USER, only if THE USER has provided certain requisite information and / or created an account (“Account”) through an ID and password or other log-in ID and password (collectively referred to as the “Account Information”).

5.2. THE USER will be responsible for maintaining the confidentiality of the Account Information, and shall be fully responsible for all activities that occur under the User Account. THE USER agrees to :-

(a) immediately notify  IILF of any unauthorized use of Account Information or any other breach of security noticed in the Account, and

(b) ensure that THE USER exits or logs out from the User Account at the end of each session. The USER agrees that IILF cannot and will not be held liable for any loss or damage arising from THE USER’s failure to comply with these conditions. The User shall solely be liable for losses incurred by IILF or any other user of or visitor to the Website due to authorized or unauthorized use of THE USER’s Account as a result of failure in keeping THE USER Account Information secure and confidential.

5.3. THE USER shall ensure that the Account Information provided by THE USER in the Website’s registration form is complete, accurate and up-to-date. Use of another user’s Account Information and any form of identity theft for availing the Services is expressly prohibited shall be dealt with sternly.

5.4. If THE USER provides any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or the Firm has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Firm reserves the right to suspend or terminate his Account and refuse any and all current or future use of the Website (or any portion thereof).

5.5 THE USER agrees to provide correct and accurate credit / debit card details to the approved payment gateway for availing Services. THE USER shall not use the credit / debit card which is not lawfully owned by THE USER, i.e. in any transaction, THE USER must use his own credit / debit card. The information provided by THE USER will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or by Order of the Court. THE USER will solely be responsible for the security and confidentiality of his credit / debit card details. IILF expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of THE USER’s credit / Debit card.

 

  1. USER OBLIGATIONS

6.1. Subject to compliance with these Terms and Conditions, IILF grants THE USER a non-exclusive, limited privilege to access and use this Website.

6.2. THE USER agrees to use the Services, Website and the materials provided herein only for purposes that are permitted by: (a) the Terms; and (b) any applicable law, regulation or generally accepted practices or guide in the relevant jurisdictions.

6.3. THE USER agrees to adhere to all limitations on dissemination, use and reproduction of any materials (such as the product catalogues) that THE USER will access the Website in accordance with the Terms and particularly Article 7. THE USER agrees not to violate or infringe any patent, trademark, copyright or any other rights of the IILF or the website iilf.co.in

6.4. THE USER agrees not to access (or attempt to access) the Website and the materials or Services by any means other than through the interface that is provided by IILF,  THE USER shall not use any deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or Content (as defined below), or in any way reproduce or circumvent the navigational structure or presentation of the Website, materials or any Content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website.

6.5. By accessing or using the Website or Services, THE USER may be exposed to content from other users that he may consider offensive, indecent or otherwise objectionable. IILF disclaims all liabilities arising in relation to such offensive content on the Website. Further, THE USER may report any such offensive content in the manner prescribed on the Website.

6.6. If the Website allows THE USER to post and upload any material on the Website, THE USER hereby undertakes to ensure that such material is not offensive and is in accordance with applicable laws, particularly the Information Technology Act. Further, THE USER undertakes not to:

  1. Defame, abuse, harass, threaten or otherwise violate the legal rights of others;
  2. Impersonate any person or entity, or falsely state or otherwise misrepresent an affiliation with a person or entity;
  • Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information through any bookmark, tag or keyword;
  1. Upload files that contain software or other material protected by applicable intellectual property laws unless he owns or controls the rights thereto or has received all necessary consents;
  2. Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer;
  3. Engage in any activity that interferes with or disrupts access to the Website or the Services (or the servers and networks which are connected to the Website);
  • Attempt to gain unauthorized access to any portion or feature of the Website, any other systems or networks connected to the Website, or to any server belonging to IILF, or to any of the Services offered on or through the Website, by any illegitimate means (including such as hacking and password mining);
  • Probe, scan or test the vulnerability of the Website or any network connected to the Website, nor breach the security or authentication measures on the Website or any network connected to the Website. THE USER may not reverse look-up, trace or seek to trace any information on any other user, of or visitor to, the Website, or any other customer of IILF, including any IILF Account not owned by THE USER, to its source, or exploit the Website or Service or information made available or offered by or through the Website, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information;
  1. Disrupt or interfere with the security of, or otherwise cause harm to, the Website, systems resources, accounts, passwords, servers or networks connected to or accessible through the Websites or any affiliated or linked sites;
  2. Collect or store data about other users.
  3. Use any device or software to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person’s use of the Website;
  • Use the Website or any material or Content for any purpose that is unlawful or prohibited by the Terms, or to solicit the performance of any illegal activity or other activity which infringes the rights of IILF or other third parties;
  • Conduct or forward surveys, contests, pyramid schemes or chain letters;
  • Download any file posted by another user of a Service that THE USER know, or reasonably should know, cannot be legally distributed in such manner;
  1. Falsify or delete any author attributions, legal or other proper notices or designations or labels of the origin or source of software or other material contained in a file that is uploaded;
  • Violate any code of conduct or other guide, which may be applicable to the Service;
  • Violate any applicable laws or regulations for the time being in force within or outside India; and
  • Reverse design, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website.

6.7. THE USER agrees that he would be solely responsible to IILF and to any third party for any breach of obligations stated under the Terms herein and for the consequences (including any loss or damage which IILF or its affiliates or its vendors may suffer) for any such breach.

 

  1. USE OF MATERIALS

7.1. Except as expressly indicated to the contrary herein,  IILF hereby grants THE USER a non-exclusive, freely revocable (upon notice from the Firm), non-transferable access to view research materials available on the Website, subject to the following conditions:

  • THE USER may access and use the materials solely for personal, informational, and internal purposes, in accordance with the Terms;
  • THE USER may not save or modify or alter or any other materials available on the Website; and
  • THE USER may not remove any text, copyright or other proprietary notices contained in the product catalogues or any other materials available on the Website.

7.2. The rights granted to THE USER as specified above are not applicable to the design, layout or look and feel of the Website. Such elements of the Website are protected by intellectual property rights and shall not be copied or imitated in whole or in part. The information or any other materials available on the Website shall not be copied or transmitted unless express permission is granted by the Firm.

7.3. Any software program that is available on the Website is the property of IILF, THE USER shall not use, download or install any software available at the Website.

 

  1. USAGE CONDUCT

8.1. THE USER shall solely be responsible for maintaining the necessary computer equipments and Internet connections that may be required to access, use and transact on the Website.

8.2. THE USER shall use this Website for reasonable and lawful purposes only, and shall not indulge in any activity that is not envisaged through the Website.

8.3. IILF shall not be liable for any loss or damage arising directly or indirectly out of the authorization for any transaction for any reason whatsoever.

 

  1. INTELLECTUAL PROPERTY RIGHTS

All rights of the entire material published on this website, including but not limited to audio, video, electronic, multimedia, photographic, and written forms are owned and reserved by IILF and arrangement of such Content is protected by copyright, patent and trademark laws, and various other intellectual property rights.

You may not exploit any material from this website in any way i.e. copy, reproduce, sell, publish, display, distribute, perform, modify, create works derivative of, or in any other form without the express written consent of IILF.

You may request permission for publishing, licensing, or for any other use of any material published on this website from IILF. To seek permission, write to IILF on its email id or drop a request letter to the firm address with your contact details, the material you would like to use and description about the purpose of use. The firm reserves the right to deny or withdraw permission, for any reason, for use of any material published on this website.

 

9.1. The Website and the processes, and their selection and arrangement, including but not limited to all text, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code (collectively, the “Content”) on the Website is owned and controlled by IILF and the design, structure, selection, codes, coordination, expression, look and feel and arrangement of such Content is protected by relevant intellectual property laws.

9.2. The trademarks, logos and service marks displayed on the Website (“Marks”) are the property of IILF or other third parties. THE USER is not permitted to use the Marks without the prior consent of IILF or the third party that owns the Marks.

9.4. Except as expressly provided herein, THE USER acknowledges and agrees that THE USER shall not copy, republish, post, display, translate, transmit, reproduce or distribute any Content through any medium without obtaining the necessary authorization from IILF or third party owner of such Content.

9.5. The Website makes available general third party information such as articles, reports on news, entertainment, technology and features, advertisements including videos, images and photographs of the products and other data from external sources (“Third Party Content”). Similar Third Party Content would also be available to THE USER on the email received by him from IILF. The provision of Third Party Content is for general informational purposes only for the purposes of sharing knowledge. THE USER acknowledges that the Third Party Content provided to THE USER is obtained from sources believed to be reliable. The Firm does not provide any warranty with respect to any the Third Party Content and the Firm shall not be held liable for any loss suffered by THE USER due to THE USER’s reliance on or use of such data.

 

  1. VIOLATION OF THE TERMS OF USE

10.1. The Firm may, in its sole discretion and without prior notice, terminate THE USER’s access to the Website if the Firm determines that THE USER has violated the Terms or Additional Terms or any other duty owed to IILF. Any violation by THE USER of the Terms will constitute an unlawful and unfair business practice, and will cause irreparable harm to the Firm, for which monetary damages are likely to be inadequate, and THE USER consents to the Firm obtaining any injunctive or equitable relief that it deems necessary or appropriate. These remedies are in addition to any other remedies that IILF may have at law or in equity.

10.2. THE USER agrees to indemnify, defend and hold harmless IILF, its affiliate agents, directors and colleagues from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by the Firm/ IILF that may arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, covenant or agreement made or obligation to be performed by THE USER.

10.3  In Addition to the above, THE USER agrees to hold IILF harmless against any claims made by any third party due to, or arising out of, or in connection with, his use of the Website, any claim that his material caused damage to a third party, or the User’s violation of the Terms, or the User’s violation of the rights of any another person.  IILF will also be entitled to recover from THE USER, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to  IILF and the USER obliges to pay such sum.

 

  1. TERMINATION

11.1. The Terms will continue to apply until terminated by either THE USER or IILF in a manner stated below. THE USER can only terminate the Terms herein, by (i) ceasing to access the Website; or (ii) settling any pending unpaid sums and closing THE USER accounts (if any).

11.2. IILF may at its discretion and at any time with or without notice terminate or suspend the Terms without cause or with cause if:

11.2.1. THE USER breach any of the provisions of the Terms, the Privacy Policy or any other terms, conditions, or policies that may be applicable to THE USER;

11.2.2. The Firm is required to do so by law (for example, where the provision of the Services to THE USER is, or becomes, unlawful or pursuant to a request by any regulatory authority);

11.2.3. The provision of the Services to THE USER by the Website IILF is, in IILF’s opinion is no longer materially viable;

11.2.4. IILF has elected to discontinue, with or without reason, access to the Website, the Services (or any part thereof) either in general or specifically to THE USER; or

11.2.5. For technical or any other reason, Termination or suspension may include: (i) deletion of THE USER’S materials and / or Account Information, including THE USER’S personal information, log-in ID and password, and all related information, files and materials associated with THE USER or inside THE USER Account (or any part thereof); and (ii) barring of further use of the Website or Services. IILF may also delete any content or other materials relating to THE USER’S use of the Website.

11.3.  IILF and its agents, subsidiaries, representatives shall not be liable to THE USER or any third party for any such termination.

11.4. Termination or suspension shall not affect THE USER’S liability or obligation arising prior to such termination or suspension.

 

  1. INDEMNIFICATION AND LIMITATION OF LIABILITY

12.1 THE USER agrees to indemnify, defend and hold harmless IILF from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by IILF that arise out of, result from, or may be payable by virtue of, any breach of any representation, or agreement made or obligation to be performed by THE USER pursuant to these Terms or any Additional Terms applicable to the services on the Website.

IILF is indemnified from any and all claims, demand or other liabilities, including legal fees and costs, that are made by any third party due to or arising from the use of our website and/or our services.

12.2 In no event shall IILF or its partners or agents or representatives, their legal heirs, be liable to THE USER, Any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not IILF has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with the purchase of the products and services provided herein. Notwithstanding anything to contrary, IILF’s entire liability to THE USER under these Terms or otherwise shall not be more than the money paid by THE USER for any service, under which the unlikely liability arises.

 

  1. REFUND AND CANCELLATIONS

13.1. IILF shall make every effort possible to provide consultation at the time given/chosen to the User on the website but in case of any force majeure events or due to any reason IILF is unable to provide consultation at the time fixed by the User, IILF shall inform the User atleast 12 hours prior to the scheduled appointment and provide an alternate slot at any other time convenient to the User for consultation. Users will not be entitled for any refunds in cases where, the Advocate is unable to meet the User at the exact time of the scheduled appointment time and the User is required to wait, irrespective of the fact whether the User is required to wait.

13.2     IILF shall not refund any Service Fee paid by the User and the User can only postpone or defer the services to an alternate date.

13.3     The User shall be at liberty to postpone the appointment or defer a scheduled service to a date and time convenient to the User and IILF, without incurring any additional fees, provided the User shall intimate IILF by sending an email to contact@iilf.co.in at least 6 hours’ prior to the scheduled appointment/ service. In case the User fails to intimate IILF or does not appear for consultation at the time slot provided, the appointment/ service shall be deemed to be cancelled and the User shall not be entitled to any refund. No refund applies for cancellation requests received after the scheduled service date/time and the same shall be deemed to be a cancelled appointment.

13.4.    The User may reschedule the appointment for a maximum of 2 times and the rescheduling can be done within span of 3 months from the date of scheduled appointment, failing which it shall be assumed that the User has cancelled the appointment. In such an event, the User shall be entitled to only 50% of the Service Fee paid. A cancellation fee equivalent to 50% of the quoted service fee shall be levied if the user cancels a scheduled service less than 6 hours prior to the scheduled service time.

13.5.    If a User seeks to transfer/ defer a service appointment booking, the User shall write to contact@iilf.co.in along with booking details, 6 hours prior to the scheduled appointment. The User can seek 50% of the refund service fee at anytime before 6 hours of the scheduled appointment, failing which the fees shall be assumed to be forfeited.

13.6.    Requests will be approved or declined within 7 days based on IILF’s available slot. Clients will be advised of the decision either by phone or email. Approved refunds will be paid via Electronic Funds Transfer after the User provides necessary Bank Details.

13.7.    Every professional attorney/advocate may apply different strategies/ solutions towards a particular legal issue and in case the User is not satisfied with the services of IILF, the User shall not entitled to refund on the basis of disliking or dissatisfaction of consultation provided. The User is charged a service fee for appointment with the attorney who offers his time to the User for the purpose of discussion/consultation on any legal issue existing or which may arise in future.

13.8.    IILF provides no warranty or guarantee in case of consultation and the User is at liberty to obtain second opinion with a legal counsel in his jurisdiction before following IILF’s advice upon a certain legal issue.

13.9.    The User shall have read the FAQ/ ask IILF for assistance in case of questions before engaging IILF for any services. IILF shall make all efforts to make the User interpret our policies, in case of any clarifications.

13.10.  Without prejudice to the aforesaid provisions, the following payments shall be deemed to be uncollectible:

i.) Any payments involving the alleged forgery of the Customer’s Card Number and PIN, or that of the Card Number, Card Expiry date, Customer Name, Transaction amount, etc. of whatsoever nature. In such an event, One97, the Facility Providers and the Participating Banks shall not be required to check the veracity of any alleged fraud and shall be entitled to rely upon the allegation made by the Customer.

ii.)Any payment, which the Customer refuses to honour or demands a refund of because the Product/Services purchased from the Entity was not as they were promised or were defective, deficient, incomplete and/or unsatisfactory for any reason whatsoever.

iii.) Any charge/debit, which is a suspect charge.

iv.) Any charge/debit made on a card other than a Valid Card.

v.) Any charge/debit for services in an amount in excess of the Price.

vi.) Any charge/debit for undelivered services.

vii.) Any charge / debit arising out of any alleged hacking, breach of security or encryption (if any) that may be utilised by IILF from time to time.

 

  1. GOVERNING LAW

14.1. The Terms and all transactions entered and the relationship between THE USER and IILF and any mutual claims shall be governed in accordance with the laws of India without reference  to any conflict of laws principles.

14.2. All claims, differences and disputes arising under or in connection with or in relation hereto the Website, the Terms or any transactions entered into on or through the Website shall be subject to the exclusive jurisdiction of the courts at Bengaluru, Karnataka, India and THE USER hereby accedes to and accepts the jurisdiction of such courts.

14.3. Each of the Parties agrees that:

a.)All differences, disputes, issues relating to interpretation of any clauses and claims whatsoever arising out of or in any manner related to any provision of this terms and conditions including any failure of the respective Boards of the Parties to reach an understanding under any provision of this terms and conditions shall be resolved by a Sole Arbitrator appointed by IILF. The Sole Arbitrator shall adopt all the procedures, rules and regulations mentioned in the Arbitration & Conciliation Act, 1996 and the accompanying rules. The costs of the Arbitration shall be borne equally by both parties.

b.) The Parties further agree that the decision of the arbitrator shall be final and binding.

c.)The arbitration proceedings shall be in English. The venue of the arbitration proceedings shall exclusively be at Bangalore.

 

  1. MISCELLANEOUS

15.1 Privacy Policy – THE USER confirms that he has read and fully understands the Privacy Policy of the Website. THE USER further consents to the terms and contents of such Privacy Policy and that the same are acceptable and conformable to THE USER.

15.2. Newsletters And Communications – By creating an account on the Website and using paid services of IILF, THE USER expressly agrees to receive communications and newsletters from IILF by SMS and e-mails. THE USER can unsubscribe / opt-out from receiving communications and newsletters from IILF at any time by following the ‘Unsubscribe’ procedure set forth in the Website.

 

  1. GENERAL PROVISIONS

16.1. Notice: All ordinary notices regarding deletion of any content, cancellations, issues, etc shall be sent via email to contact@iilf.co.in. Any Legal notice to be served to IILF pursuant to the Terms shall be sent to the following address: at 47, Nethaji Road, Fraser Town, Bangalore – 560005.

16.2. Assignment: THE USER cannot assign or otherwise transfer the Terms, or any rights hereunder to any third party. IILF’s rights under the Terms of Use are freely transferable by the Firm to any third parties without any necessity of seeking THE USER’S consent.

16.3. Severability: If a court of competent jurisdiction finds any provision of the Terms, or portion thereof, to be unenforceable, the same shall not affect the provisions of any other portion of the Terms. In any event, such provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties as reflected by that provision.

16.4. Waiver: Any failure by IILF to enforce or exercise any provision of the Terms, or any related right, shall not constitute a waiver of that provision or right.

16.5. Feedback and Information: Any feedback THE USER provides to this Website shall be deemed to be non-confidential. IILF shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, THE USER represents and warrants that (i) the feedback does not contain confidential or proprietary information of THE USER or of third parties; (ii) IILF is not under any obligation of confidentiality, express or implied, with respect to the feedback; and (iii) THE USER is not entitled to any compensation or reimbursement of any kind from IILF for the feedback under any circumstances.

16.7 Force Majeure: The Firm shall not liable for failure to perform any obligations under these Terms if such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalisation, government sanction, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity or telephone service. The Firm shall keep THE USER informed of any such events and THE USER is not entitled to cancel any custom designed products in such circumstances